FAQ

DO YOU SHIP WORLD WIDE?

Yes, we ship world wide. We offer a $25 FLAT RATE shipping to our Canadian friends.

YOUR SHIPPING RATE SEEM HIGH, WHY?

The majority of our apothecary and abode items come in reusable glass containers. We take extra care in packing items so that they arrive to you safely and in pristine condition.

WHEN WILL I RECEIVE MY ORDER?

Please allow up to one week for your order to ship. Our handcrafted items are made in small batches which do take a little longer to produce than mass-produced items. Please let us know if you need an item by a certain date and we will always do our best to accommodate your needs. 

DO YOU USE ANIMAL BY-PRODUCTS IN YOUR ITEMS?

NO. All of our products are vegan and certified cruelty-free.

HOW CAN I CARE FOR MY ITEMS?

Each item comes with specific instructions enclosed. You may also refer to each product listing.

DO YOU ACCEPT RETURNS OR EXCHANGES?

Please refer to our Returns + Exchange policy.

WHAT SORT OF PAYMENTS DO YOU ACCEPT?

We accept all major credit cards and PayPal.

IS IT SAFE TO BUY ONLINE?

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Please refer to the Terms of Service.

 

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